Create high-quality, professional surveys in just minutes with UserOverview. Choose one of the 23 customizable templates or create a totally different survey from a blank form.

To get started, just click on the "Create New Survey" button located just below the surveys tab on the top menu. (Be sure you are logged in to your account first.) This will take you to the form to create your personalized survey.

Here are some quick steps for creating your survey:

• Enter a short descriptive name for your survey.
• Pro users can also upload a custom logo to the survey. Click “Browse” and choose your file from your computer. Compatible formats are .gif, .jpg, .jpeg, and .png only.
• Now enter a message to display to users when they enter your survey.
• Choose either "Ends with thanks message" or “Forward URL” (if you are a Pro user.) If you choose “Ends with thanks message”, enter your ending greeting to users as they complete the survey.
• Choosing “Forward URL”, when logged in to your Pro account, you can redirect the user to your custom website by entering a valid website URL .
• Next choose options for “Allow multiple survey attempt from same machine“. If you select this option, the system will let more than one survey be completed from the same computer.
• Finally, click “Save” to create your survey.

To add the questions to your survey click the “Questions” icon in the specific survey. This will open up your questions popup window. Click on "New Question" button at the top, and the Question editing window will open.

Follow the steps below to edit or add questions:

• First, enter your question in the first textbox.
• Next, select your answer type for this question from the drop-down list below the textbox.
  1. Text input entry (Single line textbox, Comment, Essay box, Descriptive text)
  2. Multiple Choice - Multiple Answers (Checkbox, List box)
  3. Multiple Choice - Single Answer (Radio button, Drop down)
  4. Date
  5. Rating Scale
  6. Multiple Text Box with labels
  7. Matrix of Choices – (One answer per row)
  8. Matrix of Choices – (Multiple answers per row)
  9. Demographic Info


• Enter your choices for answer options, each one in a separate line by pressing enter.
• Select the Display Layout type you want for this particular answer, as they are listed above. (For instance, Text input entry has single line textbox, comment, essay box, and descriptive text choices.)
• Now click the “Save” button.

There are two different ways to publish your survey.

1. For a limited timeframe survey, choose the "Cut-off date" option and select your ending date. Your survey expires on that date.
2. To run your survey with a limited number of responses, choose the “Max response” option and enter the number of responses you wish to allow. Your survey will expire when your response count gets to your specified count.

Next, click on “Publish” button. This releases your survey for responses.

You can also edit publish type later by clicking on "Extend" menu.

There is also an option for "Closed Survey Message" which will displayed to user when this survey is expired.

It is easy to collect responses with your newly created survey. There are two types of survey format.

1. One question at a time. (Step View)
2. All questions on one page.(List View)

After publishing your survey, click on the "Integration" link to get the URL of your Survey. You can email this code to your email address by clicking on “Email me this code.”

You use the URL of your Survey to post on your website or send out via email to collect responses.

You can view statistics anytime while your survey is running, and read comments that you’ve received so far.

Statistics are collected in real-time. You can also use the tools of the UserOverview system to analyze your data by using Cross Tabs and Filter Response if you are a Pro user of the site. Sign up to enjoy full features and real time data statistics.

To analyze your survey data, click on the “Report” icon listed on the specific survey. This will give you a summary report of the survey. At the top of the report page, you will see a summary of the survey that contains details like Survey name, publication date, number of questions, total attempts, etc.

Here is brief guide for how to use the report page:

1. There are features to view a full summary report and percentage bar.
2. In “View Responses”, you can browse responses with details like Response Start Date, End Date and IP Address.
3. You can filter the result data to view subsets of responses. It is easy to create and manage filters.
4. Pro users can also cross tabulate the data to get a drill down view of responses.
5. We offer several export options to Pro subscribers for downloading the data into summary or detailed formats. You may export your data at anytime without affecting the collection of results. To do even more analysis with your data you are able to download your full report in .pdf or spreadsheet formats.

Do you want to extend your survey? A single click extends your survey for as long as you wish.

If you previously selected a cut off date, you will see the “Cut-off date” option popup.

If you previously selected a maximum number of responses, the “Max response” window will popup.

Now enter the new value in the text box and click on the “Extend Survey” button.

If you no longer are interested in this survey, you can end it by simply clicking the “End Survey” button.