Privacy Policy
Your privacy is important to us. UserOverview.com, has created this Privacy Policy to let you know what
information we collect when you visit our
www.UserOverview.com site, why we collect it and how it is used.
In Part II of this policy, the term "you" refers to the User utilizing our www.
UserOverview.com site; in Part I of this policy, the term "you" refers to
the person receiving or responding to a User's survey ("Survey Respondent").
"Users" are users of the UserOverview service who register to build and
deploy surveys and who from time to time might purchase other services offered
by UserOverview. This Privacy Policy is governed by our Terms of
Use. By using this web site, you consent to the data practices
described in this policy.
"Personally Identifiable Information" means any information that may be used to
identify an individual, including, but not limited to, a first and last name,
home or other physical address, email address, phone number, or other contact
information, whether at work or at home.
Please be aware that this Privacy Policy and the choices you make on this web
site will not necessarily apply to personal information.
What is UserOverview?
UserOverview is a survey clearing house that that enables our Users to
create surveys and questionnaires for distribution to Survey Respondents.
UserOverview is committed to its policy of protecting the privacy and
confidential information of our Users, as described in Part II of this policy.
We also protect the privacy of Survey Respondents as described in Part I of
this policy. Part II of our Privacy Policy applies only to our Users, who are
subscribers to our UserOverview service.
Part I. Survey Respondents
UserOverview is a hosting service only. Our Users (as that term is defined
in the Terms of Use.) use our service to build surveys for Survey
Respondents to post survey links on a website. Survey Respondents may be
clients, employees, suppliers, etc. UserOverview acts as a "Data
Processor" (a company that processes Personally Identifiable Information on
behalf of a Data Controller) and each UserOverview User acts as a "Data
Controller" (a company that determines the purposes for which and the means by
which the Personally Identifiable Information is processed). To "process"
information means to carry out an operation or set of operations on the
information, such as collecting, recording, storing, disclosing, or organizing
it.
Information that Survey Respondents provide to Users passes through our service
and resides on our servers. That information may be stored and processed in
India or any other country in which UserOverview or its affiliates,
subsidiaries or agents maintain facilities.
As a Data Processor, UserOverview will only process Personally Identifiable
Information of Survey Respondents pursuant to the instructions of the
applicable User. UserOverview may use the services of third -party Data
Processors to process Personally Identifiable Information in accordance with
purposes identified for such information by the applicable User. Except as
provided in Part I of this Privacy Policy, UserOverview will not
intentionally transfer or provide access to Personally Identifiable Information
of Survey Respondents to any person without express instructions from the
applicable User.
Survey Respondents should refer to the User or its website to understand the
privacy practices that apply to the information that the User is collecting.
UserOverview does not review, comment upon, or monitor its Users'
compliance with their respective privacy policies. UserOverview is not
responsible to Survey Respondents for the privacy practices of Users. Survey
Respondents who provide Users with data and other information do so at their
own risk. Survey Respondents should also contact the User concerning their
ability to access and make changes to information they have provided to the
User.
Users are responsible for informing Survey Respondents about the purpose for
which Personally Identifiable Information is collected and used, for protecting
that information once it has been collected, and for providing clear direction
on further disclosure or non disclosure of the information. Users are
responsible for providing Survey Respondents the opportunity to opt out of
receiving communications from the User through our service.
When a Survey Respondent uses the UserOverview site to fill out a survey,
our servers (which are hosted by a third -party service provider) may collect
information indirectly and automatically (through, for example, the use of
"cookies" or your "IP address") about your activities on the site while
responding to the survey. We use this browsing information, in non-personally
identifiable form, for internal purposes such as to help understand how the
site is being used and to improve it, and for systems administration purposes.
Cookies are small pieces of information stored on a Survey Respondent's hard
drive, not on our site. Cookies allow us to better understand how Survey
Respondents use the site, which in turn helps us focus our resources on
improvements to the site. We use session cookies, which expire when the browser
window is closed, and persistent cookies to keep track of which survey(s) a
particular Survey Respondent has answered. A Survey Respondent is always free
to decline our cookies if her browser permits, but in that case, the survey
site may not operate properly or a Survey Respondent may be prompted to fill
out the same survey multiple times at a User's site. An IP address is a number
that is automatically assigned to a computer when it is used on a network like
the Internet. In some cases the computer's IP address stays the same from
browser session to browser session; but, for computers connecting to the
Internet via consumer Internet access providers, the IP address generally
varies from session to session.
In some cases, we enable Users to use unique identifiers in email messages,
which enable them to determine which emails have generated responses. This
allows Users to gauge the effectiveness of certain communications and to
exclude those persons who have already responded to a certain message from
duplicate messages.
UserOverview uses industry-standard security measures to protect the
integrity and confidentiality of Personally Identifiable Information it
processes on behalf of Users, including, in appropriate circumstances, the use
of firewalls and restricted access. UserOverview limits access to
Personally Identifiable Information to those persons in UserOverview
organization who have a business need to process such Personally Identifiable
Information. However, no company, including UserOverview, can fully
eliminate the security risks associated with such information.
Due to factors beyond UserOverview control, UserOverview cannot ensure
that Personally Identifiable Information will not be disclosed to third
parties. For example, UserOverview may become legally obligated to
disclose such information, or, despite precautions, third parties may
circumvent security measures to intercept or access such information.
If another company acquires UserOverview or substantially all of its
assets, that company will (a) will possess the Personally Identifiable
Information of Survey Respondents held by UserOverview, and (b) assume the
rights and obligations regarding such information described in this Privacy
Policy.
Any questions, comments, or complaints about the data practices (including
without limitation compliance with the data privacy principles of notice,
choice, onward transfer, access, security, data integrity, or enforcement) of a
User should be directed to that User.
Part II. Users
What Personally Identifiable Information does UserOverview
collect and what does UserOverview do with it?
Upon registration, we ask our Users to provide us with certain
Personally Identifiable Information such as their name, country of residence
and email address. We use this information to establish individual accounts and
lockers, protected by a password, that the User selects. In addition, we use
the email address supplied by the User in the registration process to confirm
registration, and to send notices and updates to the User concerning the
services and the site. We will also add the User to UserOverview mailing
list if requested during registration.
UserOverview also automatically receives and records
information on our server logs from your browser, including your IP address,
cookie information and the page you request. This information helps us to make
the site better and more user-friendly. We also collect, with either cookies or
web logs, a User's IP address and login times that are identified by individual
user. Finally, we collect the surveys and survey results that you have either
deployed or participated in.
Does UserOverview disclose my Personally Identifiable
Information or other information I input into the site to anyone?
We recognize that, in addition to your Personally Identifiable
Information, you may also enter other information into the UserOverview
site. Such other information may include email lists, information about your
Survey Respondents, and other data useful to you. We do not disclose your
Personally Identifiable Information or such other information to other Users or
any other third parties, unless you expressly agree to such disclosure or it is
required by law, and except for such information that may be necessary for us
to share with our trusted internal and third-party service providers for the
operation of our business and the tracking and management of the information we
collect from you and other Users.
We may also disclose Personally Identifiable Information or
other information if required to do so by law or in the good faith belief that
such action is necessary to: (1) conform to the edicts of the law or comply
with legal process served on UserOverview or this site; (2) protect and
defend the rights or property of UserOverview; or (3) act in urgent
circumstances to protect the personal safety of users of UserOverview, its
web sites or the public. If UserOverview should ever file for bankruptcy
or merge with another company or entity, we may sell the information you
provide to us on this site to a third party or share your information with any
company with whom we merge (and they in turn will be subject to this Privacy
Policy).
Please note that if we believe that you have breached the Terms
of Use for use of this site, especially with regard to our strict ban on
transmitting, publishing or distributing pornographic, obscene, offensive,
threatening, harassing, libelous, hate-oriented, harmful, defamatory, racist,
illegal or otherwise objectionable materials or content, we will report such
conduct to the appropriate authorities and turn over any and all information,
including Personally Identifiable Information and other information you have
input into the site, to appropriate law enforcement persons or entities.
How does UserOverview store my Personally Identifiable
Information? What are the security measures?
UserOverview stores Personally Identifiable Information and
other personal information of Users in databases protected by passwords as well
as database and network firewalls to prevent the loss, misuse or alteration of
personal information. We use modern security technology to protect the personal
information submitted to us, both during transmission and once we receive it.
Unfortunately, no method of transmission over the Internet, or method of
electronic storage, is 100% secure. Therefore, while we are vigilant in
protecting the personal information that you transmit to us, we cannot
guarantee its absolute security.
Can I edit or delete my Personally Identifiable Information on
this site?
By accessing your account through the Account Information page
on our site, you may edit your Personally Identifiable Information. You can
also request that we remove your registration information from our current
database.
Does UserOverview do anything with survey responses?
No. We will not use or disclose any survey response information
without a User's permission through an email or other written authorization,
except as provided above. However, Users may access surveys they have built and
their results/data through their individual accounts and lockers protected by a
password they have selected.
International Transfers
Personally Identifiable Information collected on this site may
be stored and processed in the India or any other country in which
UserOverview or its affiliates, subsidiaries or agents maintain
facilities, and by using this site, you consent to any such transfer of
information outside of your country. Our Privacy Policy applies to your
Personally Identifiable Information wherever we store or process it.
Third -Party Sites Please be aware
that some of the Web sites you may choose to link to from our site may collect
Personally Identifiable Information and other information about you. The
practices of those Web sites concerning the Personally Identifiable Information
or other information they collect from you are not covered by this Privacy
Policy.
Changes to this Privacy Policy If we
change this policy, we will publish changes on this site before those changes
will take effect. We will post a notice on our site directing you to the
modified policy. Please review this site periodically to keep informed of our
most current privacy policy. As always, if you do not agree with our Privacy
Policy or any changes to it, you should cease using this site. If you continue
to use this site after we have posted a notice that changes have been made to
this policy, you will be deemed to have accepted those changes.
Contacting UserOverview
If you have questions regarding this Privacy Policy, please contact
UserOverview.com at info@UserOverview.com.
Last updated: April 2010